Searching a professional cleaner is a tedious task, especially when one has tried number of them and not satisfied with any.
A single concept of asking important questions before hiring one can help an individual to find an ideal cleaner. Here are few of those questions that can help you pin down perfect professional carpet cleaning guy-
How long has been your company engaged in cleaning profession?
Undoubtedly, longer the existence of the dry-cleaning company in the market, the better it is. In other words, it means company is a reliable source for carrying out the process of dry cleaning.
Are your cleaning technicians well trained and certified?
Dry cleaning of clothes is not a child’s play. Professional dry cleaners are required for this purpose because they are trained and certified in carrying out this job. Therefore, before hiring one, ask the cleaning technicians are they trained, do they have certification and are they highly capable of cleaning carpet professionally etc.
On what basis do you charge?
Charges for dry cleaning are an important question to be asked. This is because for the same job, some professionals would be charging high and some would be charging low. So, you need to make proper research and enquire about the cost factor involved for dry cleaning. This will help you make comparisons and find the one offering best service on optimal prices.
What cleaning techniques do you use?
Appropriate methods are required to carry out the job of cleaning. Therefore, ask the professionals what cleaning method they are using. Usually, dry cleaning doesn't require much time. Steam cleaning can be performed within 2-4 hours. In addition to this, additional treatments such as stain-guard or anti-static treatments can also be followed, if needed.
Do you insure for losses and damages caused to clothes?
In case of accidental damage to clothes by the technicians, is insurance provided. This is an important question to be asked before making a decision to hire.
What measure is taken, if customer is not happy with the work?
There are times, when customers are not satisfied with the job done, in such case what steps are taken by the professionals. Do, they pay back or again provide the service of dry cleaning. So, ask them what they will do, if you are not satisfied or happy with the cleaning job.
